History
Since1998, AttivaSoft (originally founded as Rigid Systems) has been a preferred implementation partner for private sector businesses and government agencies looking to stay ahead of the technology curve. Widely regarded as a thought leader in providing innovative Service Management solutions, we have built our reputation on the gold standards of quality and a certainty of execution. As a result, AttivaSoft clients have the confidence to focus on their core business, while leveraging our best in class resources to deliver the finest technology solutions in the marketplace.
The AttivaSoft Name
“Attiva” means to take action, or to be active in Italian. “Soft” is an obvious association to software as is used by such firms as Microsoft, SupportSoft, PeopleSoft, etc. The AttivaSoft brand is reflective of our corporate culture, and is closely aligned to our proactive and innovative approach to business.
Value Propositions
AttivaSoft is comprised of innovative technology professionals with expertise in designing, implementing, training, and supporting world class service operations. We follow a Project Management Institute-based methodology for implementing Information Technology Infrastructure Library (ITIL) Service Management best practices. The benefits our clients receive from ITIL implementations include improved operational efficiencies, increased personnel productivity, enhanced customer service levels, and optimized quality of service. Our expertise in IT Service Management (ITSM) enables us to implement ITIL best practices with empowering technology.
Representative Solutions
AttivaSoft has designed, implemented, and supported a wide variety of innovative, ITIL compliant solutions for asset management, business intelligence, customer relationship management, customer care/help desk/service desk, configuration management, identity management, knowledge management, network operations centers, external customer call centers and more. Put simply, Service Management is our core business.
Representative Clients
The best indication of our capabilities is to look at the quality of our clientele. We invite you to join the following representative clients who have already received the AttivaSoft advantage:
Advanced Micro Devices - AT&T - Bank of Montreal - BearingPoint, Inc. - Census Bureau - Children's National Medical Center - Computer Sciences Corporation - Dell - Department of Commerce - Department of Defense - Department of Justice - Department of Transportation - Department of Vetrans Affairs - Government Services Administration (GSA) - Honeywell - Internal Revenue Service - Lockheed Martin - Los Alamos National Laboratory - Mercy Medical Center - Merrill Lynch - NASA - NCIS - Northrop Grumman - Novo Nordisk - Raytheon - Safeway - TRW - US Air Force - US Army - US Navy - US House of Representatives - US Patent & Trademark Office - Verizon - Webex
Whether you are a small private sector start-up, a Fortune 500 company, or a large Federal Government agency, if you want a proven leader capable of guiding you to the next level of service management excellence, then look no further than AttivaSoft.
