Mobile Reach™ Technologies, Inc. provides products and solutions that extend Asset Management and other ITSM applications to Barcode/RFID Scanners and other handheld devices to empower an organization's mobile workforce. Adhering to and supporting BSM (Business Service Management), Mobile Reach extends business-critical enterprise applications and procedures to the mobile workforce, enabling complete, end-to-end, closed-loop solutions. For example, Asset Technicians use Mobile Reach products to create, modify, and manage IT assets from Original Receipt through Disposal/Decommission. Mobile Reach solutions allow technicians to access their backend Enterprise applications directly through a handheld Scanner/device, enhancing and maintaining data integrity in mission-critical enterprise applications and improving mobile workforce efficiency. www.mobilereach.com
Kinetic Data- is one of the largest, most experienced third-party BMC® Remedy® software companies in the world. We're the only company exclusively focused on developing business services management (BSM) and service delivery management (SDM) software tools specifically for BMC Remedy. We offer the most extensive portfolio of third-party, "built on BMC Remedy" BSM applications available. Our software expands the BSM capabilities of the BMC Remedy platform and extends its value beyond IT and across other functional areas. www.kineticdata.com
Abydos is the leading provider of graphical process design, management, tracking and analysis products for BMC Remedy and Service Desk Express applications. Their products are used across the globe by organizations from finance, telecom, pharmaceutical and government sectors to reduce the cost of deploying and maintaining their BMC Remedy and SDE applications. www.abydos-workflow.com
Bomgar Corporation is a market leading enterprise remote support solution. Bomgar allows companies to connect to remote clients and co-workers via the Internet anywhere in the world in seconds. The product allows organizations to optimize support by virtually accessing end-user systems for real-time incident resolution, eliminating the frustration of phone-only tech support. Bomgar provides enterprises with an unparalleled level of security and scalability, while enhancing IT resource management with the benefits of a virtualized help desk. Bomgar has grown steadily since its inception in 2003 and has currently over 4,500 customers in 45 countries worldwide. Based in Rideland, Miss, the company is also one of the 10 fastest-growing companies in America ranked by the 2008 Inc. 500. www.Bomgar.com
SupportSoft (NASDAQ: SPRT) is a global provider of software and services that automate the resolution of technology problems. As a result, technology critical to real-time businesses - as well as technology and related services that consumers have come to rely upon - work as planned. SupportSoft solutions all take advantage of patented functionality in its support automation software platform, which provides the ability to precisely identify, diagnose and resolve technical problems via proactive, self- or assisted service solutions. http://www.supportsoft.com
Aeroprise creates an easy-to-use framework for personalized interaction with enterprise applications, adapting to the evolution of an employee's daily activity. A key element of the Aeroprise value proposition is its Personalization Console, enabling the employee to specify preferred knowledge for their mobile devices. The employee self-defines their advantage by specifying business-critical events and customer relationships, thus receiving the most meaningful information at their mobile device. www.aeroprise.com
RightAnswers- AttivaSoft integrates the RightAnswers packaged content into a range of knowledge management products. The RightAnswers solution is perfect for the customer who doesn't have the resources to add their own content and who want to see a return on their ROI quickly. www.rightanswers.com
Brigh Technologies is a professional services firm leveraging best in class technologies to address real business needs. Their practice centers on designing, implementing, and maintaining highly available system infrastructure to support organizational requirements. www.brigh.com
