14th
January
2009
Why Do You Want a CMDB?
Part 2 of a 3-part Series about Configuration Management Database
We previously discussed what a CMDB is a repository of information related to all of the components of an information system. After providing an overview of the CMDB, we now explore why an enterprise needs this analysis tool. A CMDB serves as […]
Read The Full Post
posted in Asset Management, Change Management, Service Management |
29th
December
2008
What is a Configuration Management Database? A Configuration Management Database (CMDB) is a repository of information related to all of the components of an information system. Although repositories similar to CMDBs have been used for years in IT, the origin of the CMDBs stems from Information Technology Infrastructure Library (ITIL). CMDBs help monitor and discover […]
Read The Full Post
posted in Asset Management, Change Management, Industry Trends, Service Management |
12th
May
2008
By AttivaSoft Blog Team
ITIL Assessments offer a no risk evaluation of your IT infrastructure. Do your IT initiatives support your business objectives in a quantifyable fashion? Does your service management platform add to customer loyalty, or erode it? Are you managing complex, cross unit initiatives with multiple toolsets and vendors where the right hand doesn’t […]
Read The Full Post
posted in Service Management |
