By Troy - The AttivaSoft Blog Team
In a fast paced, ever changing IT industry, when is enough, enough?  Just when you thought you had a handle on the BMC ITSM 7.x suite with its streamlined Incident/Problem, Change, Asset & CMDB processes, here comes BMC SRM (Service Request Management). 

I know it was difficult to get the […]

By Ed - The AttivaSoft Blog Team
We see every day the advantages that Action Request System (ARS) and applications such as the ITSM Suite built on ARS bring to an organization’s IT processes. But have you thought of other ways that ARS can be used as a tool to automate other business processes? You see, […]

By Bruce Tyler, CEO AttivaSoft
Welcome to the AttivaSoft Blog…We highly value the input of our stakeholders, and therefore felt it appropriate to highlight some of the business logic underlying the recent corporate changes you’ve no doubt noticed. We couldn’t think of a better forum to communicate this message than via this inaugural blog post…
Why the […]